FAQ

Kothari Jewellers stands out for its extensive collection of high-quality, handcrafted jewelry designed to cater to diverse tastes and preferences. With over three decades of experience in the industry, we pride ourselves on our commitment to authenticity, precision, and customer satisfaction. Our team of skilled artisans and designers create unique and exquisite pieces that reflect age-old craftsmanship and modern sensibilities. Additionally, we offer personalized and custom jewelry services, ensuring that each customer can find or create the perfect piece that resonates with their individual style and sentiment. At Kothari Jewellers, we prioritize transparency, integrity, and ethical business practices, ensuring that every purchase is a meaningful and rewarding experience for our valued customers.

Kothari Jewellers specializes in a wide range of high-quality jewelry, including traditional Indian, contemporary, and bridal jewelry. Our collection features stunning pieces crafted in gold, silver, and a variety of precious stones, catering to the diverse tastes and preferences of our customers. From intricate Kundan and Polki sets to elegant diamond and gemstone jewelry, our offerings are designed to elevate any occasion and style. Additionally, we also offer customization services to create bespoke pieces that align perfectly with your vision and personal style. At Kothari Jewellers, we are committed to delivering exquisite and timeless jewelry that captures the essence of tradition and modernity.

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Kothari Jewellers offers a variety of convenient payment methods to ensure a seamless and enjoyable shopping experience for our customers. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we also accept debit cards and cash payments for in-store purchases. For online transactions, we offer secure payment options such as PayPal and other trusted payment gateways to ensure the safety and security of your financial information. We understand the importance of flexibility when it comes to payments, and our goal is to make your shopping experience as convenient as possible. If you have any specific payment-related inquiries, feel free to reach out to our customer service team for assistance.

A: At Kothari Jewellers, we understand the importance of keeping our customers informed about their orders. Once your order is placed, you will receive a confirmation email with a unique tracking number. You can use this tracking number to check the status of your order on our website. Simply go to the "Order Status" page, enter your tracking number, and you will be able to see real-time updates on the progress of your order, from processing to shipping. Additionally, we also provide an estimated delivery date, so you can anticipate when your beautiful jewellery will arrive. If you have any further questions or need assistance with tracking your order, our customer service team is always available to help.

At Kothari Jewellers, we understand the importance of customer satisfaction when it comes to purchasing fine jewelry. We offer a 14-day return policy on all our products, provided that the item is in its original condition and accompanied by the original sales receipt. Customized or engraved pieces are non-returnable. Additionally, for online purchases, customers are responsible for the return shipping costs, unless the return is due to a manufacturing defect or shipping error on our part. Our team is committed to providing a seamless and hassle-free return experience, and we are always available to address any concerns or questions regarding our return policy.